1. Overview
At QBeeDesk, we believe in providing flexibility to our customers. You may cancel your subscription at any time by following the outlined process below. This policy ensures transparency and consistency for all users.
2. Subscription Plan Cancellation
2.1 Cancel via Account Settings
You can cancel your subscription directly through your account settings page. Once canceled, your subscription will remain active until the end of the current billing cycle and will not renew further.
2.2 Cancel via Customer Support
Alternatively, you may contact our support team at support@qbeedesk.com to request cancellation. Be sure to include your account and subscription details for verification.
3. Timing of Cancellation
Your subscription will remain active until the end of your current billing cycle. No charges will be applied for the subsequent billing periods once cancellation is successfully processed.
4. Termination of Service
- Access Termination: After your billing cycle ends, your access to the QBeeDesk platform and services will be discontinued.
- No Further Charges: You will not incur any charges beyond your active billing cycle if cancellation is completed before renewal.
5. Data Retrieval
5.1 Export Your Data
Please ensure that you export any important data before your subscription ends. You will lose access to your account and its contents after cancellation.
5.2 Data Loss Disclaimer
QBeeDesk will not be held responsible for any loss of data following account termination. We recommend users back up any critical information before proceeding.
6. Exceptional Circumstances
In rare cases of prolonged service disruption (e.g., extended downtime or unavailable key features), you may be eligible for a refund or account credit. Determination will be at the discretion of our management team based on the situation.
7. Additional Information
For any questions or concerns related to your subscription or this policy, feel free to reach out to our support team:
Email: support@qbeedesk.com
Hours: Monday–Friday, 10:00 AM – 6:00 PM (IST)